Higher Sales, Happier Customers, More Confident Employees!
Sales training impacts every single transaction in your store - every single day, every single minute you are open, with every single customer. Simply put, without a team full of well-trained selling superstars, your customers aren't getting the service they deserve and you’re losing money on every single sale.
Just imagine if all your employees were as good at selling as your best employee. How much would your sales increase?
Many retailers see about a 10% lift in their average sale after using the Retail Sales Academy – without getting a single new customer, doing a single extra promotion, or offering a single discount. Some store owners have reported up to 20%, even 30% increases!
The good news? Retail selling is a skill that anyone can learn.
Sure, some people are more naturally adept at selling – those are probably your best salespeople right now – but with the Retail Sales Academy, everyone can learn how to be a great salesperson.
Here's What's Inside The Retail Sales Academy...
The Retail Sales Academy teaches an exclusive, customer-focused sales process in 3 carefully crafted phases.
Phase 1 – Professional Certification
In the first phase, you and your employees will learn our foundational selling system, the 6 Steps to the Perfect Purchase, in 30 bite-sized video lessons. Each of the 30 lessons covers one of the important techniques, nuances, or concepts your employees must master to give your customers amazing service - and give you the sales increases you want.
The lessons are fun, fast-paced, and positive – designed to not only teach but also to engage your sales staff. They’ll finish the program excited about being a retail salesperson and confident that they can do the job.
At the end of this phase, your employee will earn a printable certificate celebrating their accomplishment as a Retail Sales Professional!
Phase 2 – Mastery & Application
As soon as employees complete the last quiz in the Professional Certification phase, they immediately unlock Mastery & Application. This phase is critical for retaining the learning accomplished in Phase 1.
Master & Application is designed to A) combat "the forgetting curve" by reviewing and re-training the most critical concepts in the Professional Certification phase, and B) customize the learning by asking the employee to apply those concepts to the actual situations, products, and services in your store.
Phase 3 – Ongoing Professional Development Library
This phase of the Retail Sales Academy gives you the ability to assign advanced sales training directly to your employees. Have a big event coming up? Assign your team the lesson, Greeting Customers When You're Busy. Notice your average sale is a little low? Assign the chapter, Increase Your Average Sale, and watch as sales soar! It’s designed to keep existing skills sharp and teach NEW advanced concepts. This training turns a good sales team into a team full of selling superstars!
Just like pro athletes continue to learn and practice even when they are at the top of their game, your sales superstars must keep training. Skills start to decline as soon as coaching and training stop. Without reinforcement and re-teaching people forget MOST of what they learn. Study after study has shown that if learning is not reinforced and re-taught, people will forget 90% of what they have learned within ten days. 90%!
From initial training to long-term follow-up, The Retail Sales Academy does it all! Click the button on the top left and get started today!
