Buy Once, Own It Forever!
$89(includes one seat)
$5/additional seat
When you purchase this course, you'll immediately gain access to all lessons and downloadable content within the course.
Shop Floor Fundamentals - 10/10 Greetings
This course will equip you and your team with the skills and know-how to make an OUTSTANDING first impression, maintain high standards, build confidence, and drive an increase in retail sales, all through delivering top-notch, 10/10 greetings every time!
Created by Bellwether
Buy Once, Own It Forever!
$89(includes one seat)
$5/additional seat
When you purchase this course, you'll immediately gain access to all lessons and downloadable content within the course.
Are Feeble and Insufficient Greeting Skills Letting Down the Brand and Impacting Your Bottom Line?
This course will focus on one of the most impactful, yet undervalued, components of any retail sales strategy, your GREETING! It's time to transform customer service in your store and take the first step toward leveling up your retail selling skills!
By the end of this course, you will have a comprehensive understanding of the importance of GREAT greeting in retail, the know-how to deliver exceptional greetings, and solid strategies to ensure that you consistently provide top-notch 10/10 greetings every time! Remember, a great greeting is the foundation of every awesome customer interaction. Greeting well will improve your conversion rate, drive profit for your brand, and improve customer experiences overall, in your bricks and mortar store
In This Course You'll Learn:
The importance of a top-notch, 10/10, greeting. (Spoiler alert!) With the right greeting, you can convert any browser into a buyer and boost sales in your store.
How to avoid common greeting mistakes and put aside your greeting biases (which could be really hurting your conversion rate and sales).
How to nail the delivery and timing of great greetings, build "greeting confidence," and develop strategies for winning as a team so you can stay in sync with your co-workers.
Designed For:
All Industries
Assortment Planning, Customer Service, Digital Marketing, Financial Management, Inventory Management, Marketing, Personal Development, Product Training, Selling, Staff Development, Store Operations and Visual Merchandising
Employees, Managers and Owners
About This Course
- Total Lessons
- 8
- Certificates
- 1
- Estimated Training Time
- 0h 41m
This course is designed to help you master the art of greeting customers, a highly undervaluded skill in the world of retail. The ability to increase a stores "Greeting Index" on a whole, is a lead measure to growing sales, whilst improving brand perception, which is a proxy for future sales performance.
In short, a great greeting sets the tone for a positive shopping experience in your store, it will improve customer loyalty and significantly impact sales in a positive way. By getting the greeting right, this will set you up for the rest of your retail selling strategy.
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