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Holiday Selling

This fast-paced holiday selling series teaches your team how to use and adapt the 6 Steps to the Perfect Purchase from the Retail Sales Academy during the busiest time of the year.

Created by WhizBang! Training

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You Holiday Shoppers Are Different—Sell More & Deliver An Amazing Shopping Experience This Season

Holiday shoppers have different needs, energy, and expectations. This quick-hit course shows how to adjust your approach, boost sales, and deliver standout service—while using the 6 Steps to the Perfect Purchase from the Retail Sales Academy as a guide.

In This Course You'll Learn:

  1. How to quickly identify what today’s holiday shopper really needs—and how to greet, guide, and serve them with confidence.

  2. How to handle price questions, multiple customers, and returns without losing the sale—or the holiday spirit.

  3. How to boost add-ons, increase customer satisfaction, and stay energized during peak holiday traffic.

Designed For:

Industry

All Industries

Topics

Customer Service and Selling

Roles

Employees, Managers and Owners

About This Course

Total Lessons
10
Certificates
1
Estimated Training Time
0h 51m

The holiday season brings energy, excitement—and a whole new set of customer challenges. In this FREE, practical, and engaging course, your team will discover how to connect with rushed shoppers, ask holiday-specific key questions, sell confidently to groups, navigate price requirements, and turn returns into opportunities.

From add-on strategies to post-rush resets, each lesson is short, specific, and packed with tips your team can use right away. Best of all, it’s rooted in the customer-focused 6 Steps to the Perfect Purchase. Help your staff stay sharp, confident, and ready to make the most of every customer—and every sale—this holiday season.


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